Eastern Motors Complaints and Reviews

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Commerial comes on TV where it says your job is your credit that some bull. Because it seems like it's the other way around and there cars are so over priced so buyers beware they are advertising false and misleading information. Add comment

I had a very good experience at Easterns Baltimore. My salemans name was Rob Whitley. He's very courteous, friendly, and knowledgeable. He took the time out to answer all of our questions during the test drive. Once we purchased our vehicle, he went over all the bells and whistles. I would reccomend Easterns Baltimore and salesman Rob Whitley to anyone interested in purchasing a vehicle! Add comment

  • Oct 04, 2014
  • Dealers
  • Car Purchase Deal
  • 2
  • 2
  • 1751
  • REVIEW RATING 5/5

I went to purchase a vehicle at Eastern Motors in Temple Hills, MD. They tried to show me an Acura but I said I wanted a Cadillac SRX. They bought in one from another store. It was the basic model. The car was 26,000. Eastern Motors lowered the cost to 22,000. Then with the interest added, I ended up paying 44,000 for the car. I was just going to take it and try to refinance until the sales... Read more

Was this review helpful? 18 0

  • Sep 03, 2014
  • Dealers
  • Car Alignment
  • 1
  • 1
  • 982
  • REVIEW RATING 5/5

Bought a car from Eastern Motors in Baltimore MD in August 2014. 2 days later had to return the car for a alignment.Then was advised that the 2 rear tires could not have pass inspection. One rear tire was bad.Eastern Motors refused to replace either tire The sale person was great but management there is sorry.These problems was reports to them within 2 days after buying the car. So if you buy a... Read more

Was this review helpful? 10 5

I paid for a car at eastern not knowing it is a salvaged vehical.. Add comment

  • Aug 02, 2014
  • Dealers
  • Ashburn, Virginia
  • Pushy Sales
  • 1
  • 1
  • 731
  • REVIEW RATING 5/5

WENT IN TO PURCHASE A NEW FORD SUV THEY SOLD ME A HONDA THAT THE AC DOES NOT WORK ON AND I WAS TOLD THESE CARS ARE ALL REPAIRED CARS FROM AUCTIONS THAT OTHER DONT WANT . I LOOKED AT PAINT WORK A JOKE I NEED MY MONEY BACK AND MY TRADE I CALL AND CALL THEY PUT ME ON HOLD MY CAR WAS SERVICED AT SOME REPAIR PLACE LOCATED IN ASHBURN THEY SAID AC WORKS FINE WHAT A SCAMMER BEWARE BEWARE NOT MY CAR... Read more

Was this review helpful? 5 3

  • Jul 17, 2014
  • Dealers
  • Baltimore, Maryland
  • Enticing Letter
  • 726
  • REVIEW RATING 5/5

I did not take of the numerous mail offers, as I was not pressed for an auto The dealer sends the letter through a partnership with Cap One. Cap One buying center works up the partnership deal with the auto dealer. The approval is base on credit. I voice my concerns to Cap One about not only the bad press on Eastern motors (certainly there are other Auto-dealer, that don't honor premier... Read more

Was this review helpful? 4 0

  • Jun 09, 2014
  • Dealers
  • Richmond, Virginia
  • Pushy Salesman
  • 1
  • 1
  • 411
  • REVIEW RATING 4/5

We were helped by a pushy salesman named sameul that kept hitting on my girlfriend. Brakes and wipers were suposto be replaced because they failed inspection even thou it had a new insp sticker. Sameul continues to harass my employer and personal refrences after the lian has gone ti gm finicial. Sameul has also cussed out my girlfriend and hung up on her Read more

Was this review helpful? 2 2

  • Apr 16, 2014
  • Service Centers and Customer Services
  • Poughkeepsie, New York
  • Used Car Purchase
  • 1
  • 1
  • 975
  • REVIEW RATING 5/5

I bought an AUDI A4 from the Temple Hills, MD dealership a couple of months ago. While shopping for a car, I was told that I could not use my car as a down payment because the car had been in an accident and they could not give me full value for the car. I did not go out and look at any cars, they pretty much picked the car out for me (1st incident); Then after I finally purchased the car, I... Read more

Was this review helpful? 12 4

  • Apr 13, 2014
  • Auto Financing
  • Youngsville, Louisiana
  • Auto Credit
  • 3
  • 3
  • 956
  • REVIEW RATING 5/5

They are a complete rip off! The people that give them all this praise and good standards must have excellent credit because the ones who have not so good credit gets screwed in deals you can not get out of so easily! I would not recommended EASTERN'S or go back there again. I'm now stuck with a car that I can not get rid of!! I hate that I have to write a complaint about this coming but people... Read more

Was this review helpful? 3 1

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