Eastern MotorsComplaints and Reviews

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2.3 Based on 10 reviews
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  • Customers like
    • Salesman was very pleasent to work with 2
  • Customers don't like
    • Untrustworthy 2
    • Rude and unprofessional 1
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Went in today not expecting to walk away with a car because my credit is bad and had a repossession. Met with David from the manassas dealer, he's really nice and very VERY helpful. I'm very satisfied with the service. Add comment

After reading the reviews. I have changed my mine purchasing a car Add comment

I Fiance a vehicle from this company. I so dissatisfied with the vehicle the company customers service. Please don't ever buy a vehicle from this company Add comment

Eastern motors is the worst scam of retail automobile sells in the country i will never buy a vehicle from there again and i urge everyone not to purchase anything from these clowns Add comment

Don't waste your time they say your job is your credit that bull they still pull your credit dont waste your time Add comment

I bought a handa accord a few months ago and have had nothing but bad experiences since. . Their costumer service is horrible and I am completely unhappy with a car that I am paying out the a** for just to find out that I could have gotten a newer or better model for the same price if not less. . I wish I would have never stopped at easterns. . Never. .. Add comment

Sean Brock into an employee of Eastern Motors was a horrible salesman, pretended to help but only wanted a sale he did know anything about the car on question, the finance department wanted us to sign w/o reading I read everything and when I asked questions I got an I don't really know, so I said I cannot move forward without answers they answered but we're annoyed that I had asked. .... Never... Read more

Was this review helpful? 1 1

Had a very Bad experience salesman does not pay attention and they do not listen to what you say. Came into the dealership to purchase a new vehicle while used vehicle I Midhill you told the salesman what I wanted and he completely agreed when it came down to it he didn't listen to anything I said and gave me an option that I told him from the beginning was not optional. They are out to just run... Read more

Was this review helpful? 1 0

I purchased a 2013 Nissan Altima from Easterns on 8/12/2015. The next day after driving the car a heard a noise that sounded like the muffler rattling. So, after multiple attends to bring the car in to get it checked I finally got the car looked at by a repair person there at the Laurel location. I was informed that I needed to take it to get the car looked at by a Nissan dealer. So, today ... Read more

Was this review helpful? 3 0

My suggestions is to avoid these people at all costs.Went to the Hyattsville location yesterday, I  had the internet advertasment in hand for a used 2014 Jeep Grand Cherokee. Daughter test drove the car. We liked the car, told saleman that we would pay cash, did not want to fianance. He was obviously pushing us to take out a loan.  Salesman told us to wait, would get an aprasial for the car we... Read more

Was this review helpful? 1 0
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