Eastern Motors Complaints and Reviews

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  • Apr 23
  • Dealers
  • Lanham, Maryland
  • Used Car
  • 67
  • REVIEW RATING 3/5

The salesperson was kind of pushy but, ok! Long story short the first car he put me in the air bag light came on while driving and never went off. So they exchange that truck for another. It didn't smell to good at first but they cleaned it out. Second the truck has been in the shop 4 times since I bought it with computer problems and almost every morning I have to get a jump or lately just have... Read more

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EASTERNS SALE JUNK CARS AND ALL THEY CARE ABOUT IS MAKING MONEY. NOT SATISFYING THE CUSTOMERS. I'M GETTING A LAWYER TO GET OUT OF THIS JUNK CAR! Add comment

When i came in it was basically after hours and they still helped me out. My man Robert Mitchell took good care of me. Eastern Motors definitely a good look. Add comment

Commerial comes on TV where it says your job is your credit that some bull. Because it seems like it's the other way around and there cars are so over priced so buyers beware they are advertising false and misleading information. Add comment

I had a very good experience at Easterns Baltimore. My salemans name was Rob Whitley. He's very courteous, friendly, and knowledgeable. He took the time out to answer all of our questions during the test drive. Once we purchased our vehicle, he went over all the bells and whistles. I would reccomend Easterns Baltimore and salesman Rob Whitley to anyone interested in purchasing a vehicle! Add comment

  • Oct 04, 2014
  • Dealers
  • Car Purchase Deal
  • 4
  • 4
  • 2254
  • REVIEW RATING 5/5

I went to purchase a vehicle at Eastern Motors in Temple Hills, MD. They tried to show me an Acura but I said I wanted a Cadillac SRX. They bought in one from another store. It was the basic model. The car was 26,000. Eastern Motors lowered the cost to 22,000. Then with the interest added, I ended up paying 44,000 for the car. I was just going to take it and try to refinance until the sales... Read more

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  • Sep 03, 2014
  • Dealers
  • Car Alignment
  • 1
  • 1
  • 1179
  • REVIEW RATING 5/5

Bought a car from Eastern Motors in Baltimore MD in August 2014. 2 days later had to return the car for a alignment.Then was advised that the 2 rear tires could not have pass inspection. One rear tire was bad.Eastern Motors refused to replace either tire The sale person was great but management there is sorry.These problems was reports to them within 2 days after buying the car. So if you buy a... Read more

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I paid for a car at eastern not knowing it is a salvaged vehical.. Add comment

  • Aug 02, 2014
  • Dealers
  • Ashburn, Virginia
  • Pushy Sales
  • 1
  • 1
  • 850
  • REVIEW RATING 5/5

WENT IN TO PURCHASE A NEW FORD SUV THEY SOLD ME A HONDA THAT THE AC DOES NOT WORK ON AND I WAS TOLD THESE CARS ARE ALL REPAIRED CARS FROM AUCTIONS THAT OTHER DONT WANT . I LOOKED AT PAINT WORK A JOKE I NEED MY MONEY BACK AND MY TRADE I CALL AND CALL THEY PUT ME ON HOLD MY CAR WAS SERVICED AT SOME REPAIR PLACE LOCATED IN ASHBURN THEY SAID AC WORKS FINE WHAT A SCAMMER BEWARE BEWARE NOT MY CAR... Read more

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  • Jul 17, 2014
  • Dealers
  • Baltimore, Maryland
  • Enticing Letter
  • 871
  • REVIEW RATING 5/5

I did not take of the numerous mail offers, as I was not pressed for an auto The dealer sends the letter through a partnership with Cap One. Cap One buying center works up the partnership deal with the auto dealer. The approval is base on credit. I voice my concerns to Cap One about not only the bad press on Eastern motors (certainly there are other Auto-dealer, that don't honor premier... Read more

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