I called Easterns to set up an appointment. Rolando called right away. He asked me to fill out a finance application so I did. He never called back like he said he would. After calling several times, Diego set up an appointment. I arrived at the Rosedale location and...Read more
Do not go to the dealership on Eastern ave ,the sales manager name is Mark, he is rude, loud and curses at you , they will tell you to leave things out, anything to get the deal. My son was told a few things to leave out. He got a car, broke down 3 days later, went in...Read more
Don't expect anything less than shallow, number driven used car salesmen. Specifically Amir, who is essentially a young know-it-all who doesn't know how to "play the game" yet. (A BS'er who doesn't know how to BS?) Example: When pointing out a paint...Read more
Eastern Motors - Wonderful
I went in to buy a car and they didn't have it at the location i went. So i requested it be brought down and it was made available in less than 3hrs. Girard Curry be salesman on the year. He was vert honest about the pricing and made sure i got exactly what i wanted. I got a honda and i love it. Thanks.
Short Review on September 02, 2016
At laurel location UN PROFESSIONALISM is the major feeling you'll be left with.Kyle is a liar and the rest of them act like they are on they PERIOD.
Short Review on July 07, 2016
I think it might be the worst customer service I have ever experience
Eastern Motors Customer Care Review
My name is will i bought a car from eastern motor my experience was great my saleman jarod was great
My daughter was purchasing her first car and was pre-approved for a certain make and model. The transferred the car from one location to another for her. When we arrived, the salesman says, "why settle for a Chevy when I can get you in a Cadillac?" Two hours later, he...Read more
We bought a 2014 Ford Fusion with 36,000 miles in 2015 so the car was barely over a year old, but was still considered a used car purchase... We have had problems with it from day one... After hundreds of dollars worth of repair n it still wasn't running right (It...Read more
Purchase a 2015 ford focus and it had problems from the start. Took it back and they said it will pass. To drive it for another 1000 miles and it will pass. This is my first time buying a new call and it was the worse. Now i have to pay out of my pocket 400 dollars for...Read more
What didn't happened bad deal bad service large out of pocket expenses so bad ended up upside down had to trade it in after 2 1/2 yearsRead more
This dealer is very unscrupulous. I went there to trade in my vehicle for a newer lower mileage vehicle. Without so much as an appraisal, I was told that it was in my best interest to get a loan for a new car instead of trading mine in. It was suggested that I take on...Read more
I didn't like
- Are liars
I purchased a 2009 Mercedes-Benz from the Rosedale location and from day 1 its been a lemon. Suspension problems that was suppose to be fixed. I have not had the car a year yet and its been in the shop more than i can remember. I wanted to return the car but the...Read more
On 8/4/2016 I went into the Easterns in Hyattsville Maryland with a Check and my Trade-In. I had a Pre-appoval from my Credit Union. I specifically told the salesman I just left Carmax and was offered $8,000 for my 2010 VW CC Sport I had the printout from them Easterns...Read more
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