filters
state:
Show
city:
Show
category:
Show
product:
Show
Don't expect anything less than shallow, number driven used car salesmen. Specifically Amir, who is essentially a young know-it-all who doesn't know how to "play the game" yet. (A BS'er who doesn't know how to BS?) Example: When pointing out a paint...
Read more
Anonymous
Anonymous

Easterns is a rip off sold me a car 2 grand over book value and gave me less than my car was worth trade in and my car smells like its burning so im exchanging it and treated ...

2.0
I didn't like
  • Surprised that amir lied about compensation of small item
#1074212
Reply to reviews
My daughter was purchasing her first car and was pre-approved for a certain make and model. The transferred the car from one location to another for her. When we arrived, the salesman says, "why settle for a Chevy when I can get you in a Cadillac?" Two hours later, he...
Read more
Anonymous
pissedcustomer01

This place commits fraud

I didn't like
  • Being misled
#1060914
Reply to reviews
We bought a 2014 Ford Fusion with 36,000 miles in 2015 so the car was barely over a year old, but was still considered a used car purchase... We have had problems with it from day one... After hundreds of dollars worth of repair n it still wasn't running right (It...
Read more
1.1
#1058727
Reply to reviews

Short Review on September 02, 2016

Eastern Motors
#911829
1.0
Details
At laurel location UN PROFESSIONALISM is the major feeling you'll be left with.Kyle is a liar and the rest of them act like they are on they PERIOD.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on July 07, 2016

Eastern Motors
#878383
I think it might be the worst customer service I have ever experience
Comment
Show

Eastern Motors Customer Care Review

Eastern Motors
#877263
5.0
Details
My name is will i bought a car from eastern motor my experience was great my saleman jarod was great
Comment
Show
Customer service
Insurance Quality
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website

Eastern Motors Sales Representative Review

Eastern Motors
#875622
4.0
Details
Bought are from eastern automotive laurel. my sale jarod was courteous and helpful patient helping me pick out my ride. Thank you
Comment
Show
Customer service
Price Affordability
Staff
Warranty
Website
Purchase a 2015 ford focus and it had problems from the start. Took it back and they said it will pass. To drive it for another 1000 miles and it will pass. This is my first time buying a new call and it was the worse. Now i have to pay out of my pocket 400 dollars for...
Read more
Anonymous
Anonymous

I can't believe they did this to someone else too... I bought a 2014 Ford Fusion from them in 2015... Had nothing but problems from jump and the car had less than 36,000 miles...

1.0
#1056233
Reply to reviews
What didn't happened bad deal bad service large out of pocket expenses so bad ended up upside down had to trade it in after 2 1/2 years
Read more
Anonymous
Anonymous

EXACTLY what happened to us... And now they continue trying to take the weekly payment out of my bank account when we sold it over a month ago... They changed the name of the ...

Anonymous
Jackie

Watch The people who inspects their cars I heard they get funds under the table to lie about inspections I requested a copy of inspection and they refused to let me see it I c...

1.0
#1050088
Reply to reviews
This dealer is very unscrupulous. I went there to trade in my vehicle for a newer lower mileage vehicle. Without so much as an appraisal, I was told that it was in my best interest to get a loan for a new car instead of trading mine in. It was suggested that I take on...
Read more
1.0
I didn't like
  • Are liars
#1027944
Reply to reviews
I purchased a 2009 Mercedes-Benz from the Rosedale location and from day 1 its been a lemon. Suspension problems that was suppose to be fixed. I have not had the car a year yet and its been in the shop more than i can remember. I wanted to return the car but the...
Read more
Anonymous
Anonymous

We bought a 2014 Ford Fusion with 36,000 miles in 2015 so the car was barely over a year old... We have had problems with it from day one too... Well last month (after hundred...

2.3
#965437
Reply to reviews
On 8/4/2016 I went into the Easterns in Hyattsville Maryland with a Check and my Trade-In. I had a Pre-appoval from my Credit Union. I specifically told the salesman I just left Carmax and was offered $8,000 for my 2010 VW CC Sport I had the printout from them Easterns...
Read more
Anonymous
Anonymous

I fully agree. Eastern's doesn't want to hear that you have financing set up with your own bank. They want you to sign with one of theirs that they partner with. Don't fall fo...

#914644
Reply to reviews
Cornell was a very good person to deal with loved talking to him and he always got back in touch with me. But on the other hand if your job was your credit then why was i required to have a co signer . I sent my family there way and they told them there payment b way...
Read more
4.0
#886397
Reply to reviews
I was looking for a used Jaguar. I went to Easterns website and founf 5 Jaguars. I ran the Carfax reporf on the first one. CARFAX REPORTED the car had been involved in a read end collision. I moved to the next 4 Jaguars. 3 OUT OF 4 HAD ACCIDENT REPORTS. Keep in mind...
Read more
1.6
Huntingtown, Maryland
#867306
Reply to reviews