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I was looking for a used Jaguar. I went to Easterns website and founf 5 Jaguars. I ran the Carfax reporf on the first one. CARFAX REPORTED the car had been involved in a read end collision. I moved to the next 4 Jaguars. 3 OUT OF 4 HAD ACCIDENT REPORTS. Keep in mind...
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1.6
Huntingtown, Maryland
#867306
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Set out to find a car. Went to another dealership but was not satisfied. Decided to go to Eastern Motors and I'm glad I did! Albert Payne, the Sales Associate was very helpful, attentive to our needs, and addressed all of our concerns. Sales Manager Danny Nguyen made...
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Anonymous
Guenet

I too purchased a 2013 Nissan Altima from Albert Payne and enjoyed my car buying experience. Most folks do not have the consistency with either their job or residence which m...

4.9
#864530
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During a routine oil change found out the rack and pinion had leak, rear brake pads were low, transfer case leaking, L/F outer boot damaged Contacted seller and they cried that the 30 days had past no compromise The manufacturers warranty covered transfer case. I paid...
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Anonymous
Anonymous

Not resolved by seller I have make repairs that was not covered by warranty and will never recommend or deal with them again

Anonymous
Kim

Has the lawsuit stages been successful, I'm currently going through the same thing and I'm about to take them to court.

2.3
Product
I didn't like
  • Untrustworthy
#857088
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Eastern Motors Sales Representative Review

Eastern Motors
#875622
4.0
Details
Bought are from eastern automotive laurel. my sale jarod was courteous and helpful patient helping me pick out my ride. Thank you
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Eastern Motors Customer Care Review

Eastern Motors
#863103
1.8
Details
Bad experience. They talked me into buying a second car and lied to the finance company. Then started threatening me. I never heard from anyone when I complained.
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Customer service
Location
Product or Service Quality
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Adrian Chavez Review

Eastern Motors
#861959
4.3
Details
Had a great time with Adrian Chavez he helps me alot he promised me he will do everything he can so i can go home with my car and he did thanks bro like there car it was nice meeting you.
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Discounts and Special Offers
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Short Review on May 22, 2016

Eastern Motors
#852353
1.0
Details
They say your job is your credit. Imlmao
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Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Product or Service Quality
Staff
I recently went on line to search for a vehicle and had an on line chat with a representative that was very pleasant, but even though I expressed my doubt, because of my credit history and other circumstances, about my chances of getting a vehicle he assured me that...
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Anonymous
Anonymous

Most ppl pay over $600 if you have bad credit they do this because they think you're desperate it doesn't apply if you have good credit

Anonymous
Anonymous

These salespeople are rude because they know if you walk in the door you're hooked not pressed but vulnerable

I purchased a vehicle this year and transferred tags I was called in to receive check for overpayment several a weeks later called about registration spoke to Jesus and was told it takes several months and I will receive it from MVA today I called about it and spoke to...
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3.2
#833838
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About 2 years ago I purchased a used mini van from Eastern Motors in Lanham in 2013. The salesman were professional and courteous. I had a high financing fee but was told that in about 2 years I could trade the vehicle in for refinancing. About 2 mos later, the...
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2.3
I liked
  • Courteous
I didn't like
  • Untrustworthy
#796555
Reply to reviews
After contacting "James" I was told to goto the Hyattsville location. Which I did to "see" the car I was interested in purchasing. After two opportunities...(waiting on the vehicle to be transferred from another location) and sitting with my sales person...he...
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Anonymous
Anonymous

Wow

Anonymous
Anonymous

Credit report scores don't work that way. Multiple credit applications for rate shopping for the same purpose over a short period of time (a week or so) are counted as one ch...

1.5
#788491
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I bought a handa accord a few months ago and have had nothing but bad experiences since. . Their costumer service is horrible and I am completely unhappy with a car that I am paying out the a** for just to find out that I could have gotten a newer or better model for...
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Anonymous
Anonymous

And most of the salespeople are in it to win it totally no conscious

Anonymous
Anonymous

I completely agree and went through the same exact thing at the Eastern Motors on Pulaski Hwy, Baltimore. I was forced to write a good review before I left and had time to rea...

1.0
#727725
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Sean Brock into an employee of Eastern Motors was a horrible salesman, pretended to help but only wanted a sale he did know anything about the car on question, the finance department wanted us to sign w/o reading I read everything and when I asked questions I got an...
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Anonymous
Anonymous

My house manager brought her car from there 11/09/15 n didn't have a problem with Sean brock

1.0
#707129
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Had a very Bad experience salesman does not pay attention and they do not listen to what you say. Came into the dealership to purchase a new vehicle while used vehicle I Midhill you told the salesman what I wanted and he completely agreed when it came down to it he...
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Anonymous
Anonymous

Sean Brockington and Ed Watts are the worst. I'll never recommend the place. I they wanted was a sale. You were spot on.

#699746
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