Product: Eastern Motors Customer Care Clear all filters (6 of 6 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Alexandria location yesterday 4/18. I'm older so know the drill so gave my income etc. initially. Decent score for car buying for sure. However they used some rating company I never heard of that wasn't one of the big three Trans, Equ and the other who name escapes me....
Read more
easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! We are definitely sorry to hear that you didn't have the best car buying experience with us. Thank you for bringing this to attention. Moving forward, we would love to ...

2.0
Product
Eastern Motors Customer Care
#1235909
These people are liars DO NOT TRUST these people and that’s all I’m going to say ...
Read more
easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

1.0
Product
Eastern Motors Customer Care
#1213236
When I bought my car, salesperson said they would return my rental, that way I could drive new car off the lot.Well the rental company says the car was returned with damage. I contacted Easterns they said they didn't cause any damage and didn't see any damage. They...
Read more
Anonymous
Elaine Crocker

Nothing you can do if you are not accepting any responsibility for what I am being charged to the damaged rental that I left in your care to return.

easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

2.5
Product
Eastern Motors Customer Care
I didn't like
  • Irresponsible
#1200426
When I said those exact words to him, he told me that they are busy! I am recommending that no one waste their time with Eastern Motors. They are the worst when it comes to customer service! As someone who has worked in customer service for years, I would never treat...
Read more
easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there, We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our ...

1.0
Product
Eastern Motors Customer Care
#1135691
Show

Eastern Motors Customer Care Review

My name is will i bought a car from eastern motor my experience was great my saleman jarod was great
5.0
Details
Customer service
Insurance Quality
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
Product
Eastern Motors Customer Care
#877263
Show

Eastern Motors Customer Care Review

Bad experience. They talked me into buying a second car and lied to the finance company. Then started threatening me. I never heard from anyone when I complained.
1.8
Details
Customer service
Location
Product or Service Quality
Staff
Product
Eastern Motors Customer Care
#863103