My daughter was purchasing her first car and was pre-approved for a certain make and model. The transferred the car from one location to another for her.
When we arrived, the salesman says, "why settle for a Chevy when I can get you in a Cadillac?" Two hours later, he says, "i have something comparable to the style because certain banks won't allow first-time customers certain makes." He sticks her with a Dodge which is NOT comparable to the Chevy she had wanted. He only showed her the one vehicle so she settled for the Dodge. Another 2 hours and we finally sign the paperwork with the girls in back. We come out front and the salesman tells us they went to get gas...45 minutes later the Dodge comes back - the tank isn't full.
What a bitter disappointment!
She was preapproved for what she wanted - which is why we went there - and she is stuck with something less. Don't go to Easterns.
Review about: Eastern Motors Sales Representative.
Reason of review: Not as described.
Preferred solution: Deliver product or service ordered.
I didn't like: Being misled.