Elkton, Maryland
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I purchased a vehicle this year and transferred tags I was called in to receive check for overpayment several a weeks later called about registration spoke to Jesus and was told it takes several months and I will receive it from MVA today I called about it and spoke to Tim Atkins explained situation but found out myself that I could pay $5 and get duplicate when he returned my call he said his records showed the registration was in envelope with check I told him seriously sir do you think I'd be calling you ppl 4 months later and I live twenty minutes from MVA the level of customer service is appalling and to talk to me like I'm an *** makes me angrer then I said so you can reimburse me for duplicate he says you're the registered owner and you'd have to get it etc I said I was the registered owner when I purchased it how many salesman never return a call just to follow up on a sale I will never refer anyone to them and hope I never gave to deal with them again I didn't need to trade I just wanted some new trinkets

Worst customer service

Review about: 2014 Jeep Grand Cherokee.

Review #833838 is a subjective opinion of a user.

3.2
Customer service
Price Affordability
Location
Value for money
Insurance Quality
Diversity of Products or Services
Interest Rate
Discounts and Special Offers
Warranty
Staff
Product or Service Quality
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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