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I purchased a car from this company with an extended warranty. The car needs service and the employee on the phone line has yet to assist me. The fact that your company has been in existence for over 30 years does not matter. I brought the same car in Virginia and I...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

#1282724
Eastern Motors - Employee
Eastern Motors - Employee
Hello, my name is Mohammed Zaman I worked with easterns for less then two weeks. I was released without a proper reason given. They treat there employees like unfairly; Robert bossams is a dictator you can’t ask any question to or you will be fired !!! He puts fear in...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Mohammed,Please contact us directly so we can address your current frustrations. We would love to speak with you. E-mail: customercare@easterns.com / Phone: (877)-927-5004

1.0
#1264756
Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! We are so sorry that this happened! Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A...

1.0
#1249603
I bought a car from them 2 in a half weeks ago. They convinced me not to return the vehicle but bring it in for repairs on my 7th day. The tire was patched up and leaking so they overfilled my tires so we wouldn't notice when we drove off the lot. The grill is starting...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there,Sorry for the inconvenience! We would love to resolve this and help any way that we can. Our customers mean the world to us. We don't want you going through any incon...

#1246816
The name might be spelled, wrong sales mgr., Now I have bought the car and the scratches weren't there then, he tells me he won't Otherize the fixing the car, that I have no proof that the scratches were there when I pulled off. Because I have the before pictures and I...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Ms. Ross,We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer ...

1.0
I didn't like
  • Thim not fixing the problem
#1237487
Alexandria location yesterday 4/18. I'm older so know the drill so gave my income etc. initially. Decent score for car buying for sure. However they used some rating company I never heard of that wasn't one of the big three Trans, Equ and the other who name escapes me....
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easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! We are definitely sorry to hear that you didn't have the best car buying experience with us. Thank you for bringing this to attention. Moving forward, we would love to ...

2.0
#1235909
Hi my name is Deborah Gross; I purchase a truck from Eastern Motors in August 24, 2017. I was very impress with the customer services that Sean had given me at the time. I had to take my truck to get an oil change, on February doing this time the mechanic ask if I...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Hello Deborah,We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you mov...

Product
#1221011
These people are liars DO NOT TRUST these people and that’s all I’m going to say ...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

1.0
#1213236
Paid an extra $340 to have 2 USB ports put in my Nissan Pathfinder. They made me drive all the way from Reston to Rockville only to have the installation botched twice by some guy working out of the back of somebody else’s garage. Obviously a “sweetheart deal“.What,...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there,We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving f...

#1209842

Contact Eastern Motors

Mailing Address:
Easterns Automotive Group
4809 St Barnabas Rd
Temple Hills, MD 20748
Phone:
(888) 650-4775
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When I bought my car, salesperson said they would return my rental, that way I could drive new car off the lot. Well the rental company says the car was returned with damage. I contacted Easterns they said they didn't cause any damage and didn't see any damage. They...
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Anonymous
Elaine Crocker

Nothing you can do if you are not accepting any responsibility for what I am being charged to the damaged rental that I left in your care to return.

easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

2.5
I didn't like
  • Irresponsible
#1200426