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I went to purchase a vehicle at Eastern Motors in Temple Hills, MD. They tried to show me an Acura but I said I wanted a Cadillac SRX. They bought in one from another store. It was the basic model. The car was 26,000. Eastern Motors lowered the cost to 22,000. Then...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E...

Anonymous
12ounceCurls

This is about the dumbest review I've EVER read. The only way you can be "upside-down" in a vehicle is if you owe more than it is worth, at the time of trade in. It's called, ...

#542423
Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said...
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Anonymous
Anonymous

Thank you for the heads up, my friend an I are looking to purchase Two vehicles, I value the peoples feed back, I did my research and can see that Eastern motors have more neg...

Anonymous
JayDee

When you say 30 years in business that bother me cuz you didn’t say anything about those customer issues, but give them the runner around. Not only this my cousins purchase a ...

1.0
#1249603
Eastern Motors - Employee
Eastern Motors - Employee
Hello, my name is Mohammed Zaman I worked with easterns for less then two weeks. I was released without a proper reason given. They treat there employees like unfairly; Robert bossams is a dictator you can’t ask any question to or you will be fired !!! He puts fear in...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Mohammed,Please contact us directly so we can address your current frustrations. We would love to speak with you. E-mail: customercare@easterns.com / Phone: (877)-927-5004

1.0
#1264756
I purchased a vehicle on 9-24-18 after being told i had to select a vehicle of they're choosing. I wasnt happy with the vehicle so i excercise their 7 day exchange policy and selected the vehicle i wanted from day one. Immediately Amir started asking for more money and...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

1.0
#1370871
I went to Eastern motors on a Friday drove off with the car on a Saturday once a family member look a the car to make sure everything was ok with the car.I was shown several car I select the one that fit my needs. sell person was great well experience and had great...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Now this is great news! Thank you so much for taking the time to visit us. There is nothing better than knowing our customers are happy.

3.4
I liked
  • Salesman was very pleasent to work with
  • Customer services sell person
#1374745
I purchased my car on September 29, and I had a flat tire by Oct.2. I called the dealership and was passed off to 3 different people over the phone without either of them offering assistance. It was just a joke that I was stranded with a flat tire on a car that I just...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there, We would love to know why you didn't feel that your visit was worthy of a 5-star rating. Please contact our Customer Care Team to see if there is anything we can do ...

#1371510
Overall the gentleman that sold me the car( IN STERLING) was okay, he was pleasant to work with. Overall as the company their goal is to literally sale you something so you can go. If your not satisfied WITH your CAR YOUR pretty much stuck with it. That's not good...
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Anonymous
Tif

I almost purchased a car from them but ultimately did not because I realized their business was shady as all get-out. I hate that you’re stuck with a car you can’t use, but wh...

easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there, We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our ...

#1317576
Show

Eastern Motors - Very disappointed

James that works in corpate that chats online with new customers is A LIAR IN ALL AREAS. You put trust into some of these salesman and give you confidence and let you down. Please if anyone see his name DONT BELIEVE NOTHING HE SAY. I will be contacting his supervisor the text messages that’s was sent to me. He going to bring your company down.
3.0
Details
Location
#1397295
I purchased a car from this company with an extended warranty. The car needs service and the employee on the phone line has yet to assist me. The fact that your company has been in existence for over 30 years does not matter. I brought the same car in Virginia and I...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

#1282724

Contact Eastern Motors

Mailing Address:
Easterns Automotive Group
4809 St Barnabas Rd
Temple Hills, MD 20748
Phone:
(888) 650-4775
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Eastern Motors Products and Services

Alexandria location yesterday 4/18. I'm older so know the drill so gave my income etc. initially. Decent score for car buying for sure. However they used some rating company I never heard of that wasn't one of the big three Trans, Equ and the other who name escapes me....
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easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! We are definitely sorry to hear that you didn't have the best car buying experience with us. Thank you for bringing this to attention. Moving forward, we would love to ...

2.0
#1235909