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Overall the gentleman that sold me the car( IN STERLING) was okay, he was pleasant to work with. Overall as the company their goal is to literally sale you something so you can go. If your not satisfied WITH your CAR YOUR pretty much stuck with it. That's not good...
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Anonymous
Tif

I almost purchased a car from them but ultimately did not because I realized their business was shady as all get-out. I hate that you’re stuck with a car you can’t use, but wh...

easternmotors
easternmotors
Eastern Motors Verified Representative

Hi there, We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our ...

#1317576
Alexandria location yesterday 4/18. I'm older so know the drill so gave my income etc. initially. Decent score for car buying for sure. However they used some rating company I never heard of that wasn't one of the big three Trans, Equ and the other who name escapes me....
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easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! We are definitely sorry to hear that you didn't have the best car buying experience with us. Thank you for bringing this to attention. Moving forward, we would love to ...

2.0
#1235909
Don't expect anything less than shallow, number driven used car salesmen. Specifically Amir, who is essentially a young know-it-all who doesn't know how to "play the game" yet. (A BS'er who doesn't know how to BS?) Example: When pointing out a paint...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Hi!We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our custome...

Anonymous
Anonymous

Agree. Easterns is a bad place to get truth. Wrapped in pretty indoor setting, that's about it.Sales peeps are just that. When it comes down to it you can put lipstick on a...

2.0
I didn't like
  • Surprised that amir lied about compensation of small item
#1074212
Set out to find a car. Went to another dealership but was not satisfied. Decided to go to Eastern Motors and I'm glad I did! Albert Payne, the Sales Associate was very helpful, attentive to our needs, and addressed all of our concerns. Sales Manager Danny Nguyen made...
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easternmotors
easternmotors
Eastern Motors Verified Representative

It was such a pleasure assisting you during your visit. Thanks for believing in Easterns!

Anonymous
Guenet

I too purchased a 2013 Nissan Altima from Albert Payne and enjoyed my car buying experience. Most folks do not have the consistency with either their job or residence which m...

4.9
#864530
WENT IN TO PURCHASE A NEW FORD SUV THEY SOLD ME A HONDA THAT THE AC DOES NOT WORK ON AND I WAS TOLD THESE CARS ARE ALL REPAIRED CARS FROM AUCTIONS THAT OTHER DONT WANT . I LOOKED AT PAINT WORK A JOKE I NEED MY MONEY BACK AND MY TRADE I CALL AND CALL THEY PUT ME ON HOLD...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

Anonymous
robert

these guys are no good , switched us from local sale in Manassas to Ashburn bad deal high intrest walked away warning not my dealership same ol same ol

#517553
We were helped by a pushy salesman named sameul that kept hitting on my girlfriend. Brakes and wipers were suposto be replaced because they failed inspection even thou it had a new insp sticker. Sameul continues to harass my employer and personal refrences after the...
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easternmotors
easternmotors
Eastern Motors Verified Representative

Oh no! Please contact us ASAP so we can do whatever we can to assist you. E-mail: customercare@easterns.com / Phone: (888)-535-8151

Anonymous
Jae Vince

I recently purchased a vehicle at the Hyattesville location and the sales manager guy was very professional. My wife went over to the Temple Hills location on 7/18/2014 to p...

#495153
I brought a car from Easters in July 2012, got the carfax report and it stated no accidents. Well after the 30 day warranty was over the headlights stopped working (this is a mercedes benz) I went to a mercedes auto shop and was told the car had been in an accident and...
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

Anonymous
TJ

LMAO.....LOLOLOLOL @ \"told me to contact carfax for the buyback program\". When your dumb *** called did they buy it back? lol

#343360
Sure, my credit sucks because of a divorce. That's my problem, so I have to deal with 2nd chance lenders via Eastern Motors (in Maryland). They lied to me to get me in the dealership (200 miles round trip from my home), didn't have the car they said they did on-line....
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easternmotors
easternmotors
Eastern Motors Verified Representative

We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer s...

Anonymous
Angie

I agree with you Eric. I too was thinking about Eastern's, that is why I am reading the reviews...After what I see, I will definitely stay FAR from Easterns.

#202451